Claims at Wright Flood can be opened 24 hours a day

• Access the customer login link below as a policyholder or a guest. This video might help: How to Open a Wright Flood Claim in 5 Easy Steps

• By text you can open a claim by texting the word claim to (727) 777-7066. Once the claim is filed you can text the word status to this same number for an update on claim payments on the way

• Without a policy number: call the claims department at 1 (800) 725-9472 and provide the insured name and address and date of your flood loss. 

 

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Please note that Wright Flood will never call you to request your bank account information or request that you download a mobile app to obtain a claim payment. Wright Flood issues ALL claim payments via hard copy check, which we send by mail. Do not provide your bank account information to anyone over the phone. To report any issues or if you have any questions or concerns, please call us at 1-800-820-3242, ext. 7777.

In response to Covid-19:

Wright Flood invites agents to join in with our pledge to donate $100,000 to Feeding America®. To join our pledge and learn more.

Claims

We hope you never suffer a flood loss but if you do we want to make your claim process as stress free as we can. At time of claim is when Wright Flood’s single focus on flood insurance is your best benefit. Our in-house, flood claims management team earns your confidence with proven catastrophe handling expertise, 24 hour claims reporting, and flood adjusters dedicated to integrity and service.

Report a Claim
Your Wright Flood insurance agent can open a claim for you. Reach them at the phone number shown on your policy.

To report a flood claim online now click here.

To reach Wright Flood claims processing to open a claim by phone
Toll Free Phone 1.800.725.9472
Fax 1.877.270.4329
Address P.O. Box 33064, St Pete, FL 33733

Check status of a Claim
Please contact your insurance adjuster, at the phone number given when the claim was opened.

Complete Customer Satisfaction Survey
To complete the Customer Satisfaction Survey now, click here.

Pay for your flood policy
Pay Online by credit card or by electronic funds transfer Pay online
Pay by US Mail or by overnight delivery
Payment Address
P.O. Box 33003, St. Petersburg, FL 33733-8003
Overnight Payment Address
801 94th Ave North, Ste 110, St. Petersburg, FL 33702

Provide feedback to Wright Flood
Email Wright Flood at This email address is being protected from spambots. You need JavaScript enabled to view it. . Please be sure to include your policy number, name, phone number and email address so we can get back in touch. Or contact Flood Marketing by phone at 1.866.373.5663.

After a Flood: The First Steps
L-198. Information for homeowners on preparedness, safety and recovery from a flood.

Homeowner’s Guide to Retrofitting: Six Ways to Protect Your House from Flooding
P-312. A brochure about obtaining information about how to protect your home from flooding.

About the Flood: Elevating Your Floodprone House
FEMA-347. This publication is intended for builders, code officials and homeowners.

Protecting Building Utilities From Flood Damage
FEMA-348. This publication is intended for developers, architects, engineers, builders, code officials and homeowners.